Please Find My Results (or titled: The Least They Can Do Is Say, "You DQ'd, F-off" :) )

Your first tri. An exciting event. At least it was for me.
My was a failure as far as time goes, but the fact I finished meant a lot to me. I was too tired/in pain to keep track of my own times (even forgot to click my watch when I came across the final mat!), but I figured it was no big deal, I'll get them when the results come out.
Wrong.
I first contact Bill with KLM (http://www.klmmarketingsolutions.com/) on 7/20 . He forward my email to Jeff with the timing company. No response. On 7/22 I followed up with Jeff (cc'ing Bill at all times). His response?
Jennifer,
I have emailed you twice. #252 chip NEVER crossed a mat. I believe you did. I believe you were mistakenly given chip #212 or chip #255. I order to determined which chip is yours I need your best approximation of your finish time or someone you finished with to determine which chip you were wearing. I Can Not fix you without your best approximation.
jeff
I replied same day letting him know that I checked my spam folder and inbox and never saw a response. Fine. Sent him the info the best I could and a picture of me crossing the finish line, hoping maybe he could read the number of the girl next to me. I waited 5 days until 7/27 and then sent this:
Jeff,On this email, I also cc'd my gmail account hoping that a good reply all would catch his response.
I hope that your weekend was good, the weather was incredible.
In all honesty, I'm hesitant to send you an email asking if you ever figured out which chip after your last response. There is a good chance you responded to me again, and for whatever reason I did not receive it. If that is the case, I apologize, I'm not sure why I am not receiving your emails.
Did you have any luck with the details I provided below in figuring out which chip I had on?
I will be out of office most of today but can be reached via email if you have any more questions for me.
Have a great week!
Best Regards,
Jennifer
No.
Nada.
Nothing.
So, today, I didn't even both with Jeff at the timing organization. Sent the email to Bill at KLM my final email on the subject.
Bill,
This is not an easy email for me to write, but feel its necessary.
I never got a response to the last two emails I sent to Jeff, despite sending in pictures and what I thought was close to my ending time per his request.
I'd like to thank your organization and Jeff's for basically putting a damper on what is a big accomplishment for me. I'm sure Jeff will say he responded, but I can not find any of his responses, except the one below, in either my inbox or spam box. I'm not sure where he is sending his responses to. It could be he is not spelling my last name correctly when typing my email or something. I have no had any other lost emails that I know of.
At this point, I'm going to blog about it on my personal blog and the tri sites I belong to and call it a loss. I will never know the official time for my first triathlon and can only guess based on the clues I gave below. I will have no idea how I did in each individual part or my transitions. All of those numbers would be nice for a base, so after my next tri, I know where I am improving. The sad thing is, family and friends who do not live here in town can not look it up. In fact, it looks like I never participated at all. I am not sure how to explain to you how that feels, especially after almost quitting in the swim, but deciding to finish, even if I came in last.
I know mistakes happen, and they are unfortunate, but I feel the lack of responsiveness is insulting . One lost chip may not be a big deal to either your organization or Jeff's, but it was a big deal to me. In fact, at least say you have no way of knowing and I would feel better. Instead, I was ignored.
I would also like to have some link or information on the photographer that was on the course. I see no information on the Midwest Mayhem site.
Unfortunately, after this experience, I am not sure I will participate in a KLM event again.
Jennifer
An over-reaction? Maybe. But it's a huge let down. I know it shouldn't be, but they "lost" me. I didn't come in last. Maybe close, but not last. Even if I did, I'm proud I finished.
I didn't think wanting to see my times was that unreasonable.
I could have DQ'd for some weird USAT reason I forgot about. I'm ok with that too. I just wanted to know.
Granted my email today was bitchier than I normally would be. There's other factors in play that are wrecking havoc on my mood, but it's a sore spot, so I decided to check this off my list.
Moving on.





